Shipping policy

Last updated: June 29, 2026

At Ryverz, we aim to make our delivery process as transparent, clear, and reliable as possible for our customers across the United States. This Shipping Policy explains where we ship, how long delivery usually takes, which carriers may be used, and how you can track your order.

Shipping Summary

Feature Details
Shipping Territory United States domestic only
Shipping Cost Free standard shipping on all orders
Order Cut-off Time 5:00 PM Eastern Time (ET)
Handling Time 1–2 business days, Monday to Friday
Transit Time 6–8 business days, Monday to Friday
Total Delivery Time 7–10 business days
Currency All prices are listed in USD ($)

1. Shipping Locations

We currently ship orders within the United States only.

  • We ship exclusively within the United States.
  • We currently do not deliver to P.O. Boxes or APO/FPO/DPO addresses.
  • Ryverz is an online-only fashion store and does not operate a physical retail store for walk-in customers.

2. Shipping Costs

We offer free standard shipping on all orders within the United States, with no minimum order requirement.

The price you see at checkout is the final price you pay. There are no hidden handling fees or surcharges.

3. Order Processing and Handling Time

  • Order cut-off time: 5:00 PM Eastern Time (ET), Monday to Friday.
  • Handling time: Orders are typically processed, quality-checked, and dispatched within 1–2 business days, Monday to Friday.
  • Orders placed after 5:00 PM Eastern Time (ET) on Friday, during weekends, or during federal holidays will be processed starting the following business day.

4. Transit and Delivery Time

Once your order has been dispatched, the estimated transit time is:

  • Transit time: 6–8 business days, Monday to Friday.
  • Total estimated delivery time: 7–10 business days from the moment of purchase.

Please note: Delivery times are estimates and may vary due to carrier delays, high order volumes, weather conditions, address issues, holidays, or other circumstances outside our control.

5. Carrier Services

Orders may be delivered by trusted carrier services, including USPS, UPS, or FedEx.

6. Order Confirmation and Address Accuracy

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at info@ryverz.com.

Ryverz cannot be held responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping details provided by the customer.

7. Address Changes and Cancellations

  • Address changes: If you notice an error in your address, please contact us immediately at info@ryverz.com. We can only amend details before the order enters the processing stage.
  • Cancellations: You may request a cancellation within 12 hours of placing your order. After this window, the order may have already been dispatched, in which case it must be treated as a return.

8. Tracking Your Order

Once your order has been handed over to the carrier, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking link to monitor your parcel’s journey, or you can use our Track Order page.

9. Delivery Issues

If you experience a delivery issue, please contact us at info@ryverz.com with your order number, full name, shipping address, and any tracking information available.

10. Damaged, Incorrect, or Missing Items

If your item arrives damaged, incorrect, or incomplete, please contact us at info@ryverz.com with your order number and clear photos of the item, packaging, and shipping label where applicable.

11. Customs and Sales Tax

Since Ryverz ships domestically within the United States, no customs duties apply.

Sales tax will be calculated and applied at checkout where applicable, according to state regulations.

Contact Information

Any questions or would you like to contact us? Please do not hesitate to reach out via:

Customer Service Opening Hours

  • Monday - Friday: 09:00 - 18:00 GMT
  • Saturday - Sunday: 10:00 - 16:00 GMT